Formal Education

Bachelor of Science in Business Administration (BS/BA) 1973
Florida Technological University (now University of Central Florida)

Professional Education

Associate in Claims (AIC) 1983
Insurance Institute of America

Charted Property and Casualty Underwriter (CPCU) 1984
American Institute for CPCU

Associate in Management (AIM) 1992
Insurance Institute of America

Various Industry Seminars and Conferences 1974 - Present

Employment and Positions Held

Voelpel Claim Service, Inc. February 1998 to Present

American States Insurance November 1979 to January 1998
Division Claims Supervisor 1991 to 1998
Branch Claims Manager 1985 to 1991
Assistant Branch Claims Manager 1982 to 1985
Claims Representative 1979 to 1982

Nationwide Insurance January 1974 to November 1979
Claims Coordinator 1977 to 1979
Telephone Adjuster 1975 to 1977
Claims Examiner 1974 to 1975

Professional, Community and Religious Affiliation

Past President and Member of Central Florida Chapter of CPCU
Central Florida Chapter of CPCU
Past President

Orlando Claims Manager Association
Past President

Orlando Claims Association
Past President

FACAP (Florida Advisory Committee on Arson Prevention)
Past President
Recipient of the 2006 Ed Meshalko Award

WIND (Windstorm Insurance Network, Inc.)
Past President
WIND Certified Umpire ®
WIND Fellow
Member of the Umpire Committee since its inception.
Taught Umpire Certification and Appraiser Certification classes at WIND Conferences and Symposiums
Drafted the original Umpire and Appraiser Code of Ethics
Recipient of the 2012 Annual Presidential Recognition
Recipient of the 2021 Max Mayfield Award

Lambda Epsilon Charitable Fund, Inc.
Past Director

Kappa Sigma Alumni Association
Past President

Conway Community Church –
Past President - New Beginnings
Past President of UMM

Twenty-Two Gallon Blood Donor

Treasurer of Conway Cemetery Foundation

Authored and published a book titled "The Appraisal Process"

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