Formal Education
Bachelor of Science in Business Administration (BS/BA) 1973 Florida Technological University
      (now University of Central Florida)

Professional Education
Associate in Management (AIM) 1992
        Insurance Institute of America
Charted Property and Casualty Underwriter (CPCU) 1984
        American Institute for CPCU
Associate in Claims (AIC) 1983
        Insurance Institute of America
Various Industry Seminars and Conferences 1974 to Present

Employment and Positions Held
Voelpel Claim Service, Inc. February 1998 to Present
American States Insurance November 1979 to January 1998
        Division Claims Supervisor 1991 to 1998
        Branch Claims Manager 1985 to 1991
        Assistant Branch Claims Manager 1982 to 1985
        Claims Representative 1979 to 1982
Nationwide Insurance January 1974 to November 1979
        Claims Coordinator 1977 to1979
        Telephone Adjuster 1975 to 1977
        Claims Examiner 1974 to 1975

Professional, Community and Religious Affiliation
Past President and Member of Central Florida Chapter of CPCU
Past President of Orlando Claims Manager Association
Past President and Member of Orlando Claims Association
Past President and Member of FACAP
Past President and Member of WIND (Windstorm Insurance Network, Inc.)
        Member of Umpire Committee since its inception
        Taught Umpire Certification at every conference and symposium
        Drafted The Code of Ethics for Umpires in Insurance Appraisals™
Committee Member of Boy Scout Troop 283
Past Director of Lambda Epsilon Charitable Fund, Inc.
Past President and Member of Kappa Sigma Alumni Association
Member of Conway United Methodist Church - Past President New Beginnings and Past President of UMM
Twenty Two Gallon Blood Donor
Treasurer of Conway Cemetery Foundation